Remote Support

Using the latest support tools to provide technical assistance to the end-user resulting in a speedier resolution of the issue, therefore minimising the impact on productivity.

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Remote Management Monitoring (RMM)

Real-time server monitoring of system resources as well as instant managed alerts for critical issues plus the ability to remotely apply system patches and updates.

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Peace of Mind

With Hancox IT Solutions

Remote Backup Service

Secure offsite backup of your critical data to Data Centres based within the UK.

With our solution all data is compressed and encrypted prior to it leaving the client’s system and is securely transmitted and replicated to both data centres.

Antivirus Protection

Maximum protection for your IT estate with a centrally managed Antivirus Enterprise solution.

As an authorised ESET partner, we are able to provide access to a wide range of security products at competitive rates.

Installation Services

Hardware procurement and installation service

Advice and Guidance

We can advise and provide guidance on future IT requirements to help maintain your IT estate, which will aid with budgeting forecasts.

AV Equipment

Installations of Interactive displays, projectors and audio equipment. We provide advice and recommendations based on your requirements as part of the installation service.

Benefits to you

Competitive installation rates, and for our support contract customers the added benefit of a reduced installation rate.    

Out of Hours Installations

With our Workshop installation service we are able to provide an out of hours configuration service.

Workshop repair service

A specialist workshop repair service, so whether it’s a failed hard disk drive, damaged laptop screen or upgrading existing hardware we will be able to help.